Refund Policy

The Auto-publish subscription is sold through Paddle.com Market Ltd as merchant of record, so refunds are processed by Paddle on our behalf.

Refund window

If the subscription is not what you expected, you can request a full refund within 14 days of the first purchase. This sits alongside — and does not limit — your statutory 14-day right of withdrawal as an EU consumer.

Renewal payments are refundable within 14 days of the renewal if you have not used the service in the new period; honest mistakes (forgot to cancel, double subscription) are refunded without argument.

Cancelling

You can cancel at any time — from the link in your Paddle receipt email, or by writing to us. Cancelling stops future charges; the panel stays available until the end of the period you already paid for, and nothing is charged after that. No partial-month refunds are made for the remainder of a cancelled period, except where the refund window above applies.

How to request a refund

Either works:

• reply to your Paddle receipt email or use the link in it — Paddle handles the request directly;
• email us at the address in Seller details below with the email you used at checkout; we will pass the refund to Paddle ourselves.

Refunds are returned to the original payment method. Paddle typically processes them within a few business days; how fast the money appears depends on your bank.

After a refund

When a refund is issued, the subscription ends immediately and the licence key attached to it is deactivated — the panel will no longer accept it. Everything that lives on your machine (the free plugin, your clips, your library) is unaffected and remains yours.